Shipping & Delivery Policy – FocusOpticals
At FocusOpticals, we aim to provide fast, reliable, and safe delivery for all orders. This policy outlines the details of our shipping process and delivery commitments.
Processing Time
Orders are typically processed within 1-3 business days. Once your order is processed, you will receive a confirmation email with tracking information. Customized or prescription products may take longer to prepare.
Shipping Methods
We offer multiple shipping options at checkout, including standard and express delivery. Shipping costs and estimated delivery times are displayed during checkout and may vary depending on location and product type.
Tracking Your Order
Once your order is shipped, a tracking number will be provided via email. You can use this number to monitor the status of your shipment. Please allow 24 hours for tracking information to update.
International Shipping
We currently ship to select international destinations. International shipping times may vary, and customers are responsible for customs duties, taxes, or import fees that may apply.
Delivery Issues
If your order is delayed, damaged, or lost during transit, please contact our support team immediately. We will work with the courier to resolve the issue and ensure your satisfaction.
Contact Us
For questions about shipping, delivery times, or tracking, email us at focusopticalsllc@gmail.com. We are happy to assist you with any concerns.
